For the third year in a row, we've been ranked in the TOP 1% nationally for patient experience. We're honored to be named a Press Ganey 2017 Guardian of Excellence winner, the gold standard in healthcare performance awards.
99%. This is our Press Ganey Score for Excellence in Patient Experience. It means we’ve achieved the highest possible score for patient satisfaction compared to hospitals and healthcare practices across the country, in our region and in the state of Iowa.
These rankings come directly from our patients, who respond to surveys conducted by Press Ganey, a national leader in measuring healthcare performance. Patients place us at the top of the charts in a multitude of areas, including:
Below are actual summaries from Press Ganey, demonstrating our scores against national, regional and local hospitals and cancer practices.
In our next blog post, we’ll take a look at some of the organizations we lead when it comes to patient experience.